Charity Privacy Policy

This Privacy Policy applies to personal data collected by the Design Education Trust on websites (including mobile sites and apps) which link to this Privacy Policy, via registration forms, surveys, online learning tools, competition entries, at events (including awards), if you contact us (online, by post, telephone or social media) and in the course of providing our services.

This Privacy Policy is issued on behalf of the Design Education Trust so when we mention “Design Education Trust”, “we”, “us” or “our” in this Privacy Policy, we are referring to processing your personal data (being the “data controller”) as set out below:

  • Marketing and communications
  • The Lawyer: (tbc: contact
  • With the exception of surveys issued in connection with our reports, we manage all surveys and competitions centrally so, if you participate in these surveys or competitions, the data controller of your personal data will be the Design Education Trust.
  • If you otherwise contact us or interact with us the data controller of your personal data will be Design Education Trust

Your privacy is very important to us and this Privacy Policy sets out how we will process your personal data and what rights you have in respect of your own personal data. We will securely store and process personal data, which you have provided to us.

The aim of this Privacy Policy is to tell you how we will use any personal data we collect or you provide to us. Please read it carefully before you proceed.

If you have any questions about this Privacy Policy or your rights in respect of your personal data, please contact us at We have appointed a data protection officer who can be contacted at the same email address.

You do not have to give us any personal data in order to browse our websites.

However, if you wish to register on our websites or mobile apps, subscribe to a service, book places at events, request further information, contact us, complete any surveys, participate in any online learning tools, enter competitions, register for a course or network or provide content for inclusion on our websites (e.g. blogs or other online forums) we will collect certain data, including personal data. The data we collect may include:

  • title, name, address, business phone number(s), email address and gender;
  • employment details, such as your current role and responsibilities, experience, seniority, salary and education;
  • information about your organisation and the industry that you work in;
  • areas of interest which you have notified us about, as well as what we can infer from your engagement with our products and services;
    your CV;
  • your marketing preferences;
  • your newsletter preferences;
  • your job alert preferences;
  • data collected from social networking sites;
  • information regarding materials that you might be interested in (for example, information regarding materials we share on our networking platforms);
  • chat history (for example, any comments you make via the chat feature on our networking platforms); and any other information that you submit to us, including any information that you share on our networking platforms (for example, opinions or career updates you may post about, any information you provide when you comment on a post or your profile picture).

We may receive the above information directly from you (for example, when you register for an event or when you join one of our networking platforms ) or from your colleague or corporate contact who registers for a subscription, course, network or event on your behalf. We may also receive personal data about you from third parties we have a contractual relationship with, for example, we will receive information about you from our services providers, for example we will receive information about you from our networking platform providers when you sign up for one of our networking platforms.

Please note that not all of the information we request is mandatory to provide you with our services. For example, you are not required to provide any optional information when setting up a profile one of our networking platforms.

You may choose to add more information on your profile other than required by the necessary fields when registering for a networking platform.

When you choose for your LinkedIn information to be used to auto-populate your profile on any form or networking platform, we will receive personal data about you from LinkedIn.

Your posts and comments on our networking platforms: We will receive any information you provide as part of any posts you share on our networking platforms. Please keep in mind that any information you provide as part of any posts or comments will be available to other users of the relevant platform. If you choose to share any information that is of sensitive nature on one of our platforms, this will be your choice.

When someone else uploads information about you on one of our networking platforms, for example, via a post or via a comment on a post, we will receive that information about you, including any personal data.

We do not have control over any information that might be uploaded by any members of our networking platforms at the point at which they upload it.

Any information shared or comments made that may be deemed inappropriate by us might be removed from our networking platforms. If your behaviour on the network is deemed inappropriate, we may close down your account and prohibit you from taking part in the relevant networking platform.

For more information on the codes of conduct or terms of use, which apply to our networking platforms, please see such terms as stipulated on the relevant platform.

Event filming and photography: We may photograph, film, broadcast or record our events in which case we may process information such as your voice, likeness and image if you are identifiable from such photograph, film, broadcast or recording.

Financial Information: We will keep a record of any financial transaction you make with us. Online payments, including those made through our websites, are processed securely by the following third party payment providers: Stripe and PayPal.

Please refer to Stripe’s privacy policy at for details of how your payment card data is processed by them.

Device and browsing data: In addition, we may automatically collect information about any website that you came from or are going to. We also collect information about the pages of our websites which you visit, the links you click on, IP addresses, the type of browser you use and the times you access our websites. Some of this information is aggregated and is not used to identify you, but we also use analytics software on our websites which allows us to link information about your use of our websites back to you, where you have logged into your account. We may observe your use of our websites, whether you open emails we have sent to you and/or events that you attend (where you use the bar coded name badge which we issue) and your activities at those events (such as the exhibitors you interact with). We may infer and derive certain information from these observations such as what additional brands, subscriptions and events you or a user similar to you may be interested in. This information will be used for our own internal and marketing purposes.

Sales and marketing solutions data: We obtain data relating to business professionals from third party data providers. This includes data concerning job role and business contact information. We use this information to contact people in their professional capacity about events, webinars, reports and content that we and our clients and sponsors are participating in that we believe will be of interest to them.

In the course of providing our services, we process personal data of individuals in a business context in order to identify appropriate business targets, to plan appropriate campaign strategies and to contact them about goods and services which may of interest to the business they work for. This information is either provided directly to us from the customers who engage us to carry out sales and marketing solutions on their behalf (in this case it is our customer who is the controller of your data and we are processing it on their behalf), or collected by us from third party data providers and publicly available sources in order to co-ordinate, enhance and tailor our customer’s marketing campaigns (we act as a controller in this respect).

Cookies: We may use cookies to collect information about you online. Please read our Cookie Policy for further information on the cookies we use and how you can enable/disable them.

In accordance with data protection legislation, we will only process your personal data where we have a lawful basis for doing so. These bases are: (i) where it is necessary for the performance of a contract we have with you; (ii) where you have provided your consent; (iii) where it is necessary for us to comply with a legal obligation that we are subject to; or (iv) where it is in our (or a third party’s) legitimate interests and such interests are not overridden by your interests or fundamental rights and freedoms.

Specifically, we’ve set out in this Privacy Policy the purposes for which we process your personal data and the lawful basis on which we carry out such processing.

The personal data we collect allows us to:

  • provide the products and services you have ordered or signed-up to (necessary for a contract);
  • register you for events and administer those events (including informing the venues where our events are hosted of any dietary or access requirements you may have told us about) (necessary for a contract and necessary to comply with our legal obligations);
  • invite you to join a Membership Scheme (our legitimate interests in operating the network, including the development of our charitable activity)
  • register you for and administer courses and networks you have signed up for, including sharing personal data with and receiving personal data from LinkedIn for purposes of auto-populating your Membership profile (necessary for a contract);
  • provide you with the ability to connect with us and other individuals and organisations via the chat functionality on our networking platforms (necessary for our contract with you)
  • notify you of key information in relation to your subscription, course or network you have joined or any events you are attending, including via notifications on our networking platforms (necessary for a contract and legitimate interests, of our customers, to ensure they are up to date with necessary information);
  • verify your identity and details of your purchase (where payments are required) (necessary to comply with our legal obligations);
  • administer our websites and mobile apps (such as access controls) and provide customer services, for example, adding you in alumni groups as part of your membership with us (legitimate interests, of us and our customers, to ensure a good quality of service and security);
  • aggregate information about you with other users (legitimate interests, of us, to better understand what services our users will be interested in);
  • meet legal, regulatory and compliance requirements (necessary to comply with our legal obligations);
  • monitor and analyse the use of any account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime (legitimate interests, of us and our users, for security);
  • gather information to form statistical and trend analysis including to monitor user demographic (legitimate interests, of us, so we can better understand those that use our products and services and improve our products, services, events and marketing practices);
  • monitor your use of our products and services and attendance at events, as well as your responses to targeted direct marketing emails, in order to build up personal profiles (including through use of analytics software) (legitimate interests, of us, to help us identify content and marketing materials which will be of interest to you and other people like you);
  • monitor interactions at events including what exhibition stands are visited by attendees during events (legitimate interests, of us, to gain insights into our events and to help us better understand how best to run future events);
  • communicate with you including responding to your enquiries (necessary for a contract, or consent);
  • contact you to seek your feedback (legitimate interests, of us, in helping us improve);
  • investigate any complaints about our websites, products, services or events (legitimate interests, for us and our customers, to ensure that we maintain high service levels);
  • personalise your experience of our websites, products, services and events, for example, by displaying targeted advertising and content which we believe likely to be relevant and of interest to you (please see below for further details) (legitimate interests, of our advertising partners, so that they can show you the most appropriate adverts. We will seek your consent for the use of any cookies in connection with this); and
  • provide you with the prize for competitions you enter and win (necessary for a contract) and to comply with regulatory requirements to disclose a competition winner’s name and county (necessary to comply with our legal obligations).

We may also process your personal data for additional purposes in the future, but only if such purposes are compatible with those listed above and if we believe that the same lawful basis applies.

In certain circumstances, you may be obliged to provide us with your personal data under a statutory or contractual requirement. This might include, but is not limited to, personal data we require to enter into an agreement with you (for example, information required for registration for our networking platforms); for tax and accounting purposes; and to enable us to fulfil our compliance and other obligations under relevant legislation or regulation. Failure to provide us with personal data required under a statutory or contractual requirement may prevent us from performing our obligations under a contract with you or entering into a contract with you (for example, our networking platforms will not be available to you if you do not provide the necessary information for the registration form).

Charity Communications

Our own charitable activity: We may from time to time contact you by email, SMS, telephone or post about our products and services that may be of interest to you (legitimate interests, of us, to promote our products and services, and of our customers, to keep them up to date with promotions, events and subscriptions which may be relevant to their professions and job roles). Further information about such marketing is below.

From the website or event you registered: We will also use your personal data to send you business-to-business marketing about products, services and events of the brand whose website or event you have registered with.

We may also send you business-to-business marketing about products, services and events, which we think may be of interest to you.

Promoting our and our sponsors’ content and events: We contact existing customers and other business professionals we have identified as having a potential interest in our and our clients’ and sponsors’ content and events (including those whose details have been provided to us by third party data providers) in order to promote that content and those events to them. This is in the legitimate commercial interests of us and our clients and sponsors in order to ensure the content and events reach as many relevant people as possible and to encourage greater engagement with the content and events.

Opting-out: Our customers and potential customers always have the right to let us know that they no longer want to be contacted for marketing purposes. If at any point you would like to opt-out of receiving such marketing communications from us, or would like to change the channels that we use to contact you, please click on the unsubscribe link at the bottom of any emails you receive, or email us, stating your preferences, at

Third party marketing: We may share your registration information (including name, job title and contact details) with third parties for marketing purposes, where you have provided consent for us to do so or otherwise in the circumstances set out below and in the “other ways in which we use and share your personal data” section.

Other ways in which we use and share your personal data

Events (including among others conferences, awards and round tables): Where you are attending an event organised by us, we may share your name, job title and company with the other attendees of the event (including making this information available via the event app, on social media sites and in our event guide). Generally we will ask for your consent to share this information, but for some of our events, such as our awards and round table events (and any other events which we inform you of) we rely on legitimate interests to share this information because it is a fundamental part of such events (for example, for table plans and networking purposes). Where you are attending a virtual event, we may use a third party technology service provider to help facilitate this, meaning the information you provide to us may also be shared with them (for the purpose of administering the event).

If you enter one of our awards and are short-listed, your name and organisation details will be included in the award lists and materials used and distributed in relation to the award (legitimate interests, of us and other entrants and attendees of the awards, to allow other entrants and those attending the awards to see who is in the running).

We will share your registration information with the sponsors of our events who may contact you for marketing purposes (legitimate interests, of us, to attract the most appropriate sponsors for the event and of our sponsors, to facilitate business-to-business communications between them and our registrants before, during and after our events).

We, or our sponsors, may contact you ahead of our events to enquire whether you’d like to set up a meeting with our sponsors at the relevant event.

We may make available your job title and company to potential attendees of the following year’s event, as part of marketing and promotion of such event (legitimate interests, of us, to attract the most appropriate delegates for the event).

Where you register to attend certain seminars or presentations at our events hosted by a third party, we may share your registration information with such third party (legitimate interests, of our hosts, so they know who has attended their events and so they can contact attendees about their goods and services).

Where you indicate that you want us to share your details with exhibitors at events (for example, by scanning your event badge at an exhibitor’s stand) we share your information with those exhibitors who may contact you about their goods and services (consent).

Event filming and photography: We process your personal data comprised in the film, photograph, broadcast or recording of the event so that we have a record of our events for our own internal purposes such as training (legitimate interests, of us, to train our staff and help us better understand how best to run future events), to create marketing content for our promotion of future events (legitimate interests, of us, to encourage future sponsorship, attendance and awards entries), to supplement editorial content on an event (legitimate interests, of us, to provide fuller and more engaging content). We may also share this with future sponsors (legitimate interests, of us, to show potential sponsors what the event is like and to encourage sponsorship) and existing sponsors and clients (legitimate interests, of us and our sponsors and clients, to share potential marketing material with our sponsors and clients so that they can promote their involvement in the event).

Sponsored webinars and whitepapers: Where you sign up for a sponsored webinar or to access sponsored content such as whitepapers, we share your sign-up details with that sponsor who may contact you (legitimate interests, of us, to enable us to offer our users premium business content free of charge, and of our sponsors, to facilitate business-to-business relationships). We use third party technology service providers to help facilitate this. If you do not wish for your details to be shared with a sponsor we usually offer an alternative means of accessing this content.

Your profiles on our networking platforms: Your profile will be visible to other members of the networking platforms you use, unless you change your profile’s settings. Other members of the network will be able to find your profile on the network, unless you change your profile’s settings. Any information you provide on posts or comments will also be visible to other members of the network.

Service providers: We may employ the services of third party service providers, including (but not limited to) technology platforms, to help us in certain areas such as website hosting, maintenance, call centre operation, the operation of events and customer relationship management, including to track our marketing efforts. In some cases the third party may receive your personal data (legitimate interests, of us, for service efficiency and to benefit from third party expertise, and our customers so they experience a good quality of service). However, at all times, we will control and be responsible for the use of your personal data and we will endeavour to ensure that our service providers are bound by contractual obligations to only process your personal data in accordance with our instructions.

Aggregate information: As mentioned above, we may use aggregated information so we can administer and improve our website, analyse trends and gather broad demographic information and detect suspicious or fraudulent transactions. We may pass this information to third parties. In most cases this information will be anonymised, meaning that you will not be able to be identified from it.

Online advertising: We may share some of your information with advertisers, ad servers and ad networks to deliver targeted advertising both on our websites and on selected partner websites but this will not include any personal contact information (legitimate interests, for advertising purposes). However, by interacting with or viewing an advert, you should be aware that the third party may make the assumption that you meet the targeting criteria used to display the advert. These activities may involve the use of cookies and other similar technologies. We will ask for your consent for the use of these cookies. Please read our Cookie Policy and for further information on the cookies we use and how you can enable/disable them.

Surveys: If you complete a survey, unless we inform you otherwise, your answers will be aggregated and anonymised for research and analysis purposes. However, if you choose to provide any information in your response to a survey which identifies you (e.g. name, job title), we may be able to identify you from this. If you choose to submit your email address to enter into any prize associated with the survey, this will be used to administer the prize only and will not be linked to your survey responses (necessary for a contract). We may share your responses in an aggregated and anonymised form with third parties carrying out research relating to the topics covered in the survey or, if the survey relates to your use of one of our subscription products, and this forms part of a corporate subscription taken out by your employer for you and other employees, we may share information provided in your survey responses about your use of the subscription with your employer (legitimate interests, for research purposes). If you have included information about yourself in your survey responses (e.g. name, job title), third parties or your employer (as appropriate) may be able to identify you from this.

Administration of justice: We may occasionally be required by law, court order or governmental authority to disclose certain types of personal data (necessary to comply with a legal obligation, or for legitimate interests in connection with a legal claim against us). Examples of the type of situation where this would occur would be:

  • in the administration of justice; or
  • where we have to defend ourselves legally.

We process personal data about individuals who feature in our publications, content and products, including information we have researched from publicly available sources (legitimate interests and for journalistic purposes).

We also use publicly available sources to research prospective customers in order to send them marketing information about products and services relevant to them (legitimate interests, to grow our business).

If you are submitting personal data on behalf of another or are submitting personal data which may be used publicly on our products, you should only do so where you have the consent of the individual and it will be your responsibility to ensure that the individual is made aware of this Privacy Policy and our processing of their personal data.

Our third party payment service providers may check the validity of the sort code, account number and card number you submit in order to prevent fraud as well as to process any transaction you attempt via our websites. Any decision to deny you services based on the validity of your card details will be made solely by automated means. If you are denied a service because of this automated decision-making you are entitled to request us to further investigate. Please contact us at where you have been denied access to a service based on your card details being declared invalid and you consider this to be in error. It may also be the case that you will need to contact your bank / payment provider.

If false or inaccurate information is provided and fraud is identified, details may be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example when:

  • checking details in applications for credit and credit related or other facilities;
  • managing credit and credit related accounts or facilities;
  • recovering debt;
  • checking details on proposals and claims for all types of insurance; and
  • checking details of job applicants and employees.

We may transfer some of your personal data outside the UK. However, when we transfer your personal data in this way we will endeavour to ensure that adequate safeguard measures are in place so that your personal data is treated in a way that is consistent with and which respects the UK and EEA laws on data protection, including via standard contractual clauses. If you require further information about our safeguard measures in place you can request it from

Our site contains links to other websites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your personal data.

We have implemented reasonable technical and organisational measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.

Under certain circumstances, by law, you have the following rights in relation to your personal data:

  • a right of access to your personal data held by us;
  • a right to receive your personal data in machine-readable format;
  • a right to object to processing of your personal data where we are relying on legitimate interests (or those of a third party) for a particular purpose and you believe your circumstances mean you are unjustifiably prejudiced by this processing and where we do not have compelling legitimate interests to override such objection;
  • a right to ask us not to process your personal data for direct marketing purposes (including profiling for the purpose of direct marketing) and you can find out more information about how to unsubscribe or adjust your marketing preferences in Paragraph 3 above.
  • a right to object to decisions being taken by automated means which significantly affects you (for more information on how to exercise this right see Paragraph 5 above);
  • where we have sought your consent to use your personal data for a particular purpose, a right to withdraw your consent at any time. You can do that by the methods set out in this Privacy Policy or by any other method we inform you of when seeking your consent;
  • a right in certain circumstances to have personal data rectified, blocked, erased or destroyed; and
  • a right to complain to your data protection supervisory authority.

These rights can be exercised by contacting us at in order to protect you, we reserve the right to verify your identity before processing any such request.

If you are unsure about your rights you should contact your data protection supervisory authority. In the UK this will be the Information Commissioner’s Office.

If you contact us in relation to your rights we will do our best to accommodate your request or objection. Please note, however, that not all rights are absolute.

You may review, correct, update or change your personal data at any time by contacting us at Often, where you have signed up for an online account on one of our websites or mobile apps you can also amend your details via the settings for your online accounts.

We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Accordingly, your personal data shall be maintained for up to seven years following the end of the services we provide to you / your last contact with us. Personal data used will be held for no longer than three years from our last contact with you. These retention periods may be extended if any applicable statutory or regulatory obligation requires us to hold information for a longer period.

If our Privacy Policy changes in any way, we will place an updated version on this page and we will take reasonable steps to make you aware of material changes to it. Regularly reviewing this page ensures that you are always aware of what personal data we collect, how we use it and under what circumstances, if any, we will share it with other parties.

As a reminder, if you have any questions about this statement or your personal data, please contact us at